The Importance of Signposting

What do I mean by ‘Signposting’?

A clear pathway to the care services that are available for elderly after illness and hospital discharge.

Who is the first point of call?

Who should direct a patient to the care services?

Is this something that should be brought to the patients attention before they are discharged from hospital?

Would information leaflets help to provide the details of these vital services?

Is it the GP’s responsibility to make the patient aware of these vital services? 

My Support Network: 

Over the past 6 months I have liaised with a number of NHS services for advice and support, and I must admit it has been an unexpected experience accessing the ‘Community Health Services’

This is a list of some of the services that have been involved in helping me to care for my dad, but accessing some of these services has not been easy.

    • Cardiac Rehabilitation Group
    • Community Services
    • Social Services
    • Falls Team
    • Physiotherapists
    • Care First (Care Line & Falls Device)
    • Carers (Care Package)

In an earlier post I wrote about the Cardiac Therapy Group, this was the only service that was discussed with myself and my dad prior to his discharge from hospital, and it proved to be an invaluable support to my dad’s recovery in the early weeks after his heart attack.

The so called ‘Patient Pathway’ or ‘Patient Journey’ has not been as clearly defined or signposted as I had expected, and the referrals to these crucial services have come through my own instinctive pursuit of additional care and support.

 

Advertisements

One thought on “The Importance of Signposting

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s